Congress Program

14. QPS 2020
www.qps-antalya.com
13-16 December 2020
11. HHK 2020
www.hastahaklarikongresi.org
13-16 December 2020
 
13 December 2020 – Sunday
 
12:00 - 24:00
Registrations
 
14:00 - 17:00
COURSE OF EFFECTIVE PRESENTATION TECHNIQUES /  Trainer = “Asst. Prof. Dr. Ali ARSLANOĞLU "
 
18:30 - 19:30
Congress Registrations and Welcome Cocktail
 
14 December 2020 - Monday
 
09:30 - 10:30
Official Opening Speech  and Opening Ceremony /
 
 
Prof. Dr. Seval AKGÜN, Congress Chair,President of Health Care Academicians Association, Chief Quality Officer and Professor of Başkent University Hospitals Network, TURKEY, Adjunct Professor, University of North Carolina at Pembroke, USA
Prof. Dr. Allen C. MEADORS, Co-Chair   Chancellor Emeritus,  University of North Carolina at Pembroke, USA(ONLINE)
Prof. Dr. Figen Çizmeci ŞENEL,  TUSEB- Presidency of Turkish Healthcare Institutions, Institution of Turkish Healthcare Services Quality and Accreditation, TÜRKİYE (ONLINE)
Mustafa Cakmak, HAKSAD -Patient Rights Defense Research and Development Association, President, Ankara, Turkey  
T.R. Ministry of Health - One Representative
 
10:30 - 10:45
Coffee Break
 
10:45 - 12:00
OPENING CONFERENCE - Hall 1  /  (JOINT SESSION ) WEBİNAR - (ONLINE)
 
Chair
Prof. Dr. Seval AKGÜN, MD, PhD, Congress Chair, President of Health Care Academicians Association, Chief Quality Officer and Professor of Başkent University Hospitals Network, TURKEY, Adjunct Professor, University of North Carolina at Pembroke, USA
 
Speakers
PERCEPTION OF PATIENT SAFETY CULTURE AMONG HEALTH-CARE PROVIDERS IN ACUTE HOSPITAL
Dr. Ahmad AL KHATEIB,  Professional Academy, SAUDI ARABIA (ONLINE)
THE SUSTAINABILITY ASSESSMENT OF THE QUALITY IMPROVEMENT IN MOROCCO PRIMARY HEALTH CARE FACILITIES.
Zaadoud Brahim, MD, Ph.D. Doctor Physician, ancient responsible of Disease control and prevention and ancient responsible of Quality auditor and facilitator and researcher in Quality Improvement in heand researcher in Quality Improvement in health care, FAS (ONLINE)
HOSPITAL WASTE MANAGEMENT SAFETY COST-EFFECTIVE INITIATIVE IN OMANI TEACHING HOSPITAL
Dr. Yasmine Al Hatimy, Sultan Qaboos University Hospital, Sr. Specialist Consultant in quality, accreditation, clinical risk & patient safety, Muscat, Oman
 
12:00 – 14:00
Lunch
 
14:00 – 15:30
CONFERENCE – 1 -Hall -1 / CONFERENCE – 2 -Hall 1
(JOINT SESSION ) /  WEBİNAR - (ONLINE)
CONFERENCE – 1 -Hall -1 / CONFERENCE – 2 -Hall 1
(JOINT SESSION ) /  WEBİNAR - (ONLINE)
Innovation on Digital  Health in Quality in Health, Accreditation and Sustainability of Patient Safety programs  / Quality and Accreditation Practices and Implementation on Clinical Services
EFFECTIVE COMMUNICATION METHODS BETWEEN THE PATIENT AND THE HEALTHCARE PROFESSIONAL
PREVENTION OF VIOLENCE IN HEALTHCARE INSTITUTIONS
Chair
Dr. Zakiuddin AHMED,  President, Healthcare Quality & Safety Association, Project Director, Riphah Institute of Healthcare Improvement & Safety, Program Director Digital Health, King Saud University, Riyadh,Secretary Health Research & Advisory board, HRAB, President, Healthcare Paradigm, Director Digital Health, PharmEvo, President, OPEN Karachi, CEO, Medical Voice, Digital Care, Virtual Healthcare Professionals, PAKISTAN
Dr. Zakiuddin AHMED,  President, Healthcare Quality & Safety Association, Project Director, Riphah Institute of Healthcare Improvement & Safety, Program Director Digital Health, King Saud University, Riyadh,Secretary Health Research & Advisory board, HRAB, President, Healthcare Paradigm, Director Digital Health, PharmEvo, President, OPEN Karachi, CEO, Medical Voice, Digital Care, Virtual Healthcare Professionals, PAKISTAN
Speakers
INTERNATIONAL IMPLEMENTATIONS AND INNOVATIONS IN PATIENT SAFETY AND AND CLINICAL QUALITY
Dr. Zakiuddin AHMED,President,
Healthcare Quality & Safety Association, Project Director, Riphah Institute of Healthcare Improvement & Safety, Program Director Digital Health, King Saud University, Riyadh,Secretary Health Research & Advisory board, HRAB, President, Healthcare Paradigm, Director Digital Health, PharmEvo, President, OPEN Karachi, CEO, Medical Voice, Digital Care, Virtual Healthcare Professionals, PAKISTAN
BIOSAFETY AT HOME; HOW TO TRANSLATE BIOMEDICAL LABORATORY SAFETY PRECAUTIONS FOR EVERYDAY USE IN THE CONTEXT OF COVID-19
Prof. Miguel Reina Ortiz,
University of South Florida, School of Public Health, Tampa Florida, USA (ONLINE)
THE FUTURE OF PATIENT SAFETY IN DENTISTRY: ADOPTING A MODERN APPROACH FOR THE 21 CENTURY
Prof. Dr. Khan Yawar Hayat ,(Astt Dean Medical Education).
Riphah International University , Islamabad. PAKİSTAN (ONLINE)
MEASURING PATIENT EXPERİENCE IN MENTAL HEALTH SERVICES
Dr.  Hatim Abdulaziz Banjar,
Mental Health Nursing, Quality & patient safety specialist
Eradah Mental Health Complex (addiction treatment services) jeddah  , KINGDOM OF SAUDI ARABIA (ONLINE)
ENTERPRISE RISK MANAGEMENT IN HEALTHCARE ORGANISATIONS: “GOİNG BEYOND PATIENT SAFETY”
Dr. Hossam Elamir; MSc, PGDip, MD, CPHQ, CPHRM
Healthcare Management Consultant
Quality Physician & Leader of Technical Support Team,
Quality & Accreditation Directorate, MOH, KUWAIT (ONLINE)
SAFETY OF ENVIRONMENT AND FACILITY IN HEALTHCARE SERVICES
Dr. Manesh Patel,
Aster DM  Head of Quality Assurance & Patient Safety at Aster DM Healthcare, Doha, QATAR (ONLINE)
IMPLEMENTATİON OF INTERNATİONAL PATİENT SAFETY GOALS İN MENTAL HEALTH
Dr. Hatim Abdulaziz Banjar,
Specialist Nurse & Quality Specialist, Patient Experience Department, Eradah Mental Health Complex - Addiction Treatment Services , Cidde,, KINGDOM OF SAUDI ARABIA (ONLINE)
RAPID RESPONSE TEAM: ROLE OF A NURSE
Nadeem SHAHNAZ,  TABBA HEART Institute, Nurse Services Manager, PAKİSTAN (ONLINE)
The Hospital Flow Game: Building Team Skills to Manage Patient Flow
Dr. Hossam Elamir; MSc, PGDip, MD, CPHQ, CPHRM
Healthcare Management Consultant
Quality Physician & Leader of Technical Support Team,
Quality & Accreditation Directorate, MOH, KUWAIT  (ONLINE)
Quality in health, accreditation and human factor in patient safety
 Dr. Manesh Patel,
Aster DM  Head of Quality Assurance & Patient Safety at Aster DM Healthcare, Doha, QATAR (ONLINE)
COIR INDUSTRY WAS ONE OF THE MAIN INDUSTRIES OF KERALA WHICH PLAYED AN IMPORTANT ROLE IN THE ECONOMY OF THE STATE. COIR INDUSTRY IS A WOMEN DOMINATED TYPICAL TRADITIONAL COTTAGE INDUSTRY, LOCATED IN AND AROUND THE COASTAL AREAS OF KERALA, INDIA.
Dr. Bindhya Vijayan,
Qualitative data analyst, Public Health Specialist, Doctor of Ayurveda, Health promotion activist, Mixed method researcher, Kerala Health and Allies University , INDIA (ONLINE)
15:30 – 15:45
Coffee Break
 
15:45 – 16:45
PANEL-1 -Hall 1
PANEL-1 -Hall 2
ACCREDITATION IN EMERGENCY HEALTH SERVICES, ENVIRONMENTAL AND FACILITY SAFETY IN HEALTHCARE SERVICES
PATIENT AND HEALTH WORKERS RIGHTS AND SAFETY-FIELD INSPECTIONS
Chair
Asisst. Prof. Hacer CANATAN, Istanbul Şişli Vocational School, Operating Room Services Program , İstanbul, Türkiye
Assist. Prof. Dr. Ali ARSLANOĞLU, Specialist, International Quality Specialist, Turkey Ministry of Health, Universty of Medical Sciences, Department of Healthcare Management, TÜRKIYE
Speakers
EXAMPLE OF DISASTERS AND SAFE HOSPITAL INDEX USE
Hacer CANATAN [1]
[1] T.R. Istanbul Sisli Vocational School /Turkey     
Conforming Technical Service and Biomedical Processes in a Private University Hospital to ACCREDITATION IN HEALTH AND   V6 HEALTH QUALITY STANDARDS
Spealist Süleyman Serkan YILMAZ, Occupational Safety Specialist Quality and Management Systems Consultant Trakya Quality and Management Systems Consultancy , Tekirdağ, Türkiye
CASE STUDY ABOUT THE COMPARISON OF QUALITY STANDARDS OF HEALTH HOSPITAL VERSION 5 (QSH-HV5) WITH EFQM EXCELLENCE MODEL (EFQM EM)
Yurtseven Meltem,  Afacan Fındıklı Mine
Beykoz Üniversitesi, Ph.D., İstanbul, Türkiye
Beykent Üniversitesi, Associate Prof., İstanbul, Türkiye
IMPORTANCE OF EXTERNAL QUALITY ASSESSMENT (EQA) PROGRAMS IN THE SCOPE OF ISO 15189 MEDICAL LABORATORY ACCREDITATION: THEIR PLACE IN PARASITOLOGY LABORATORY
Banuçiçek YÜCESAN, Çankırı Karatekin University, Faculty of Health Sciences, Department of Health Management, ÇANKIRI / TURKEY (ONLINE)
SATISFACTION ASSESSMENT OF THE PATIENT RELATIVES OF PATIENTS IN THE INTENSIVE CARE UNIT: BİNGÖL STATE HOSPITAL EXAMPLE
Ali Ekin,Tülay Korkmaz, Kubilay İldan, Rukiye Azra Budunoğlu, Mehmet Vural,
*Muş Hasköy State Hospital, Muş,Türkiye / **Bingöl State Hospital, Bingöl, Türkiye
PATIENT RIGHTS!!
Ayşe GÜVEN,
Sultanbeyli State Hospital, İstanbul, Türkiye
EVALUATION OF UNIVERSITY STUDENTS ' KNOWLEDGE, ATTITUDE AND BEHAVIOR REGARDING HEALTH LITERATURE AND PATIENT RIGHTS
Ayten KÜÇÜK, Öğr. Grv. Kamuran ÇALIŞ İBİŞ, Öğr. Grv. Gülay MADAN, Öğr. Grv. Nurhan AYTUĞ KANBER
* Afyonkarahisar Health Sciences University, Atatürk Health Services, Health Vocational School , Turkey (ONLINE)
 
16:45 – 18:00
CONFERENCE – 3 -Hall -1 / (JOINT SESSION ) /   WEBİNAR - (ONLINE)
 
DIGITAL IMPLEMENTATIONS AND IMPROVEMENTS IN CLINICAL QUALITY PROGRAMS
PATIENT RIGHTS AND IMMIGRANT HEALTH
 
Chair
Prof. Dr. Rashid bin KHALFAN AL ABRI, MD, MBA,FRCS
World Health Organization, Head of Quality and Patient Safety Cooperation Center, Sultan Qaboos University .THE SULTANATE OF OMAN
 
Speakers
DESIGNING ENHANCED SURGERY FOR SAFETY & QUALITY IMPACT (ERAS)
Prof. Dr. Paul Barach, MD, MPH,
Wayne State University School of Medicine, Children’s Hospital of Michigan. Lecturer and senior advisor to dean, USA (ONLINE)
HEALTH AND PATIENT RIGHTS: THE CASE OF SYRIAN REFUGEES IN TURKEY
Prof. Dr. Nasir Warfa, MSc, PhD
Queen Mary, University of London | QMUL · Wolfson Institute of Preventive Medicine, Londra, UK(ONLINE)
 
15 December 2020 – Tuesday
 
09:30 – 10:30
CONFERENCE – 4 -Hall -1  /  (JOINT SESSION )
 
STRATEGIES FOR RELIABLE CARE WITH EVIDENCE-BASED AND DIGITAL APPLICATIONS
 
Chair
Prof. Dr. Seval AKGÜN, MD, PhD, Congress Chair, 
President of Health Care Academicians Association, Chief Quality Officer and Professor of Başkent University Hospitals Network, TURKEY, Adjunct Professor, University of North Carolina at Pembroke, USA
 
Speakers
PATIENT RIGHTS AND RESPONSIBILITIES
Eren BİNGÖL, Ministry of Health, Department of Patient and Employee Rights, Branch Manager , Ankara, TÜRKİYE
"MALPRACTICE, PATIENT RIGHTS, HEALTHCARE WORKER RESPONSIBILITY, LEGAL RESPONSIBILITY" (INTERESTING CASES) /
"HOME CARE, LEGAL RIGHTS"
Av. Gürkan ARIKAN, HAKSAD –  Patient Rights Defense Research and Development Association, Vice President Ankara, Türkiye
DIGITIZATION, HEALTH LITERACY, AND PATIENT RIGHTS
İbrahim Edib KÖKDEMİR,HAKSAD –  Patient Rights Defense Research and Development Association, Vice President , Ankara, Türkiye
 
10:30 – 10:45
Coffee Break
 
10:45 - 12:00
PANEL – 2 / Hall-1
PANEL – 2 / Hall-2
WAYS TO BE FOLLOWED IN EVALUATING THE PERFORMANCE OF CLINICAL DEPARTMENTS - PATIENT SAFETY IN CLINICAL AREA
METHOD OF ENSURING PATIENT SATISFACTION AND FIELD EXPERIENCES
Chair
Dr. Ali EKİN,  Hasköy State Hospital, Internal Diseases Specialist , Muş, Türkiye
Dr. Gökhan ÜRKMEZ, 
Ministry of Health, Menemen State Hospital , İzmir, Türkiye
Speakers
Examination Of The Opinions And Thoughts Of Healthcare Personnel On Performance-Based Supplementary Payment: Bingöl State Hospital Example
Ali Ekin,Mehmet Vural, Tülay Korkmaz, Mehmet Emin Gündoğdu, Rukiye Azra Budunoğlu, Kubilay İldan, Güray Gürbüz
*Muş Hasköy State Hospital, Muş,Türkiye
**Bingöl State Hospital, Bingöl, Türkiye
MEASUREMENT OF SERVİCE QUALITY BY SERVQUAL METHOD: BİNGÖL STATE HOSPİTAL EXAMPLE
Ali Ekin1, Tülay Korkmaz2, Mehmet Emin Gündoğdu3, Rukiye Azra Budunoğlu3, Kubilay İldan3, Mehmet Vural3, Güray Gürbüz3
Muş Hasköy State Hospital, Muş, -1,  Bingöl Provincial Health Directorate -2 Bingöl State Hospital, Bingöl, Türkiye-3
AWARENESS OF PATIENT RIGHTS IN HEALTHCARE INSTITUTIONS: AN EXAMPLE OF A SPECIAL MEDICAL CENTER
Ağca Zeynep, Marmara University,Health Sciences Faculty, İstanbul, Türkiye, Health Management
Çalık Burcu,    Marmara University,Health Sciences Faculty, İstanbul, Türkiye, Asst. Prof. Dr.
COMPARISON OF DRG AND CHP PAYMENT MODEL IN HEALTH FINANCE AND EVALUATION OF ITS EFFECTS ON CLINICAL AND FINANCIAL PERFORMANCE
Zehra ANTEP - Dr. Siyami Ersek Hospital, İstanbul, Türkiye
IMPROVEMENT OF PATIENT SATISFACTION IN BANGLADESH TURKISH SAHRA HOSPITAL
ÜRKMEZ, Gökhan,S.B. Menemen State Hospital /İZMİR
GİDİRİŞLİOĞLU, Enes, Bangladesh Turkish Sahra Hospital /Bangladeş
A RESEARCH ON TRAUMAS AND SOLUTION PROPOSALS EXPERIENCED BY ELDERLY PEOPLE / PATIENTS IN DISASTERS: A CRITICAL EVALUATION
Asisst. Prof. Hacer CANATAN,
Istanbul Şişli Vocational School, Operating Room Services Program , İstanbul, Türkiye
COMMUNICATION IN HEALTH
Ayşe GÜVEN,
Sultanbeyli State Hospital, İstanbul, Türkiye  
EVALUATION OF HEALTH SERVICE QUALITY; IMPLEMENTATION IN A HOSPITAL WITH SERVQUAL MODEL
İlknur Sayan, Asisst. Prof.,  
Faculty of Health Sciences, Health Management, Istanbul Kent University, İstanbul,Türkiye(ONLINE)
 
12:00 – 14:00
Lunch
 
14:00 – 15:15
PANEL – 3 / Hall-1
PANEL – 3 / Hall-2  -
14. QPS 2020 –
 ONLINE PRESENTATIONS - 1
QUALITY, GOVERNANCE AND LEADERSHIP IN HEALTHCARE SERVICES / Leadership and Patient Safety
EXPERIENCES FROM THE FIELD.
Chair
Dr. Özgür ÖZMEN,
Private Avrasya Hospital Gaziosmanpaşa Board Member, Deputy Business Director, İstanbul, TÜRKİYE
Prof. Dr. Seval AKGÜN, MD, PhD, Congress Chair, 
President of Health Care Academicians Association, Chief Quality Officer and Professor of Başkent University Hospitals Network,TURKEY,  Adjunct Professor, University of North Carolina at Pembroke, USA
Speakers
QUALITY IN HEALTH MANAGEMENT
Dr. Özgür ÖZMEN,
Private Avrasya Hospital Gaziosmanpaşa Board Member, Deputy Business Director, İstanbul, TÜRKİYE
IMPROVOMENT OF HEALTHCARE WORKERS SATISFACTIONIN BANGLADESH TURKISH SAHRA HOSPITAL
ÜRKMEZ, Gökhan,S.B. Menemen State Hospital /İZMİR
GİDİRİŞLİOĞLU, Enes, Bangladesh Turkish Sahra Hospital /Bangladeş
EDESIGN OF LEARNING ORGANIZATIONS
Cihan ERARSLAN,
Sağlıkta Kalite Uzmanı, SKSPro Proje Yöneticisi, 19 Mayıs Üniversitesi Samsun Teknopark, Samsun, TÜRKİYE
 DETERMINING THE IMPACT OF THE PERCEIVED LEADERSHIP STYLE OF HEALTHCARE MANAGERS ON THE MOTIVATION LEVELS OF THE EMPLOYEES
Dr. Öğretim Üyesi İlknur SAYAN,
İstanbul Kent University, İstanbul, Türkiye(ONLINE)
 
THE EFFECT OF THE NUTRITION ABILITIES OF THE ELDERLY ON THE QUALITY OF LIFE
Tuğçe Elbüken, Tuba Kayan Tapan, Birkan Tapan
Demirören Bilim Univeristy, İstanbul, Türkiye (ONLINE)
NURSE STAFFING IMPACT ON NURSE-SENSITIVE PATIENT OUTCOMES AND MISSED NURSING CARE: A SYSTEMATIC REVIEW
Dr. Gülcan Taşkıran Eskici -  Department of Management in Nursing, Department of Nursing, Faculty of Health Sciences, Ondokuz Mayıs University, Samsun, TÜRKİYE (ONLINE)
The Effect of Depression and Anxiety on Nurses’ Coping Style
Aslı Yeşil*, *Asisst. Prof.Bursa Technical University Faculty of Humanities and Social Sciences, Department of Psychology , Bursa.
Şehrinaz Polat **, **  Istanbul University, Istanbul Medical Faculty Hospital, Nursing Services Directorate, İstanbul. (ONLINE)
ORGANIZATIONAL SILENCE TO HEALTH CARE FACILITIES
Gülnur MERT - Senior State Hospital, Bursa, Turkey, Near East University, Institute of Social Sciences Business US, PHD, Cyprus,
Belma ÇIRAKOĞLU - Bursa Provincial Health Directorate, Health Care and Hotel Management-Education Specialist IMBL SOUNT RUSSIAN ÜNİVERSTY Master's Degree(ONLINE)
15:15 – 15:30
Coffee Break
 
15:30 –16:45
PANEL – 4 / Hall-1
PANEL – 4 / Hall-2 -
14. QPS 2020 -  
ONLINE PRESENTATIONS - 2
INNOVATIVE APPROACHES IN PATIENT SAFETY PROGRAMS AND IMPROVEMENT OF QUALITY IN HEALTH / ACCREDITATION AND TECHNOLOGICAL DEVELOPMENTS IN HEALTH SERVICES / PROBLEM RESOLUTION METHODS IN DEVELOPING CLINICAL QUALITY / FINAL PROBLEMS -
CHANGING ROLES IN HEALTHCARE SERVICES
Chair
Assoc. Prof. Dr. Ali DURMUŞ,
Avrasya Hospital, General Surgeon , İstanbul, Türkiye
Asisst. Prof. Handan ALAN, Istanbul University - Cerrahpaşa Florence Nightingale Faculty of Nursing , İstanbul, Türkiye
Speakers
Fragility fractures in patients hospitalized in the pediatric intensive care unit.
Gürbüz Akçay - Pamukkale University Faculty of Medicine, Department of Child Health and Diseases, Pediatric Intensive Care Unit, Denizli, Turkey
Halil Kocamaz - Pamukkale University Faculty of Medicine, Department of Pediatric Gastroenterology, Denizli, Turkey
Nazan Bayar Şakın - Pamukkale University Hospital, Pediatric Intensive Care Unit, Denizli, Turkey
MANAGEMENT AND PREVENTION OF EXTRAVASATION CASES
Bozkurt İsmail, Güngör Hüner Selma, Köprülü Sevgi Nazlı, Tümer Kaya Nurgül, Köseoğlu Nazmiye, Tekbaş Müge.
Koç University Hospital, Istanbul, Turkey
Transferring Behavior Change Experiences Created by Physicians During the Accreditation Journey
Filiz Albayrak: Optimed Hospital Quality Manager, Türkiye
Songül Abanoz: Optimed Hospital Deputy Quality Specialist
Seyyal Hacıbekiroğlu: SEY Consultancy Founder , Türkiye
INVESTIGATION OF THE VIEWS AND THOUGHTS OF BİNGÖL STATE HOSPITAL INTENSIVE CARE NURSES ROLE AND RESPONSIBILITIES
Ali Ekin1, Kubilay İldan2, Rukiye Azra Budunoğlu2, Mehmet Emin Gündoğdu2, Mehmet Vural2, Tülay Korkmaz2, Güray Gürbüz2
1Muş Hasköy State Hospital, Muş,/2Bingöl State Hospital, Bingöl, Türkiye
TURKISH VALIDITY AND RELIABILITY STUDY OF ALARM FATIGUE SCALE
Asisst. Prof. Handan ALAN, İstanbul Üniversitesi-Cerrahpaşa Florence Nightingale Hemşirelik Fakültesi, İstanbul, Türkiye(ONLINE)
DENTISTS’ AND DENTISTRY STUDENTS’ PERCEPTIONS OF PATIENT SAFETY  CULTURE
DEMİR, Ayşe Kübra 1, ULUSOY, Hatice2
1 Sivas Cumhuriyet University, Institute of Health Sciences, Department of Health Management, graduate student, Sivas, Türkiye
2 Prof.Dr. Sivas Cumhuriyet University, Institute of Health Sciences, Department of Health Management Academic, Sivas,Türkiye(ONLINE)
QUALITY PATIENT SAFETY and HEALTH SERVICE DELIVERY OF THEIR REFLECTIONS JCI ACCREDITED TO BE THE CASE OF HOSPITALS IN TURKEY
Üçüncüoğlu, Melek1 Güner, Yasemin2 Akturan, Selçuk3
Karadeniz Technical University, Faculty of Medicine, Department of Medical Education, 1 Specialist Nurse, 2 Instructors, 3 Doctor Instructors (ONLINE)
THE PLACE OF SIMULATION APPLICATIONS IN IMPROVING PATIENT SAFETY IN HEALTH SERVICE DELIVERY
Güner Y1, Üçüncüoğlu M2 Akturan S3
Karadeniz Technical University, Faculty of Medicine, Department of Medical Education, 1 Instructor, 2 Specialist Nurses, 3 Doctor Lecturers (ONLINE)
Boards, Accreditation, the Place of Leader and Performance Indicators in Continuous Quality Improvement Understanding in the Health Sector,
Seyyal HACIBEKİROĞLU, SEY Consultancy Founder, Türkiye(ONLINE)
16:45 – 18:00
PANEL – 5/ Hall-1
PANEL – 5/ Hall-2  -
14. QPS 2020 -  
ONLINE PRESENTATIONS - 3
ALTERNATIVE METHODS IN QUALITY AND ACCREDITATION IN HEALTHCARE SERVICES / VALUE IMPROVEMENT COLLABORATIONS; LEAN MANAGEMENT/ ACHIEVING QUALITY RESULTS IN HEALTHCARE AT OPTIMUM COST
REASERCHES ON HEALTH LITERACY / PATIENT AND EMPLOYEE SATISFACTION SURVEYS
RESEARCHES ON THE RIGHTS OF PATIENTS AND HEALTHCARE WORKERS
Chair
Prof. Dr. Nevzat KAHVECİ
Uludağ University, Department of Physiology.,
 Bursa, Türkiye
Asisst. Prof., Semanur ÖZÇELİK,
Marmara University Faculty of Health Sciences, Department of Nursing, İstanbul, Türkiye
Speakers
HUMAN RESOURCES AND EMPLOYEE SAFETY IN LEAN MANAGEMENT
Prof. Dr. Nevzat KAHVECİ
Bursa Uludağ University Faculty of Medicine, Department of Physiology, Bursa, Türkiye
LEAN APPLICATIONS FOR PREPARING THE PATIENTS FOR SURGERY (Value Stream Mapping)
Zibel KOÇ,
Hisar  Intercontinental Hospital, İstanbul, Türkiye
INTEGRATED GREEN HOSPITAL DESIGN MODEL WITH SUSTAINABLE CONSTRUCTION PRINCIPLES AND LEAN CONSTRUCTION PRODUCTION MEANS
Bayraktar, Senem / Şahin, Uğur 
Acıbadem Project Management Inc ., İstanbul, Türkiye (ONLINE)
THE EFFECT OF MANAGING EMOTIONS IN WORK LIFE ON İŞKOLİK: A PRACTICE ON HEALTHCARE PROFESSIONALS
Asist. Prof. Dr.  İlknur SAYAN
İstanbul Kent University, İstanbul, Türkiye(ONLINE)
THE ROLE OF CLINICAL QUALITY PRACTICES IN PATIENTS WITH DIABETES DIAGNOSED
Asisst. Prof. Muhammed Emin DEMİRKOL
Bolu Provincial Health Directorate, Provincial Health Director , Bolu, Türkiye (ONLINE)
APPLİCABİLİTY OF THE QUALİTY PROCESSES İN UNİVERSİTİES TO THE QUALİTY AND ACCREDİTATİON STUDİES İN HEALTH INSTİTUTİONS
Asisst. Prof. Mehmet KARAKOÇ,-  Computer Engineering Department, Faculty of Engineering, Alanya Hamdullah Emin Paşa University, Antalya, Türkiye (ONLINE)
AN APPLİCATİON FOR MEASURİNG THE QUALİTY OF SERVİCE IN A HOSPİTAL WİTH PUBLİC QUALİTY BY SERVQUAL METHOD
Ayşe DÜŞÜNÜR, İrfan PERENTE, Kemal ERKİŞİ
İstanbul Gelişim University, İstanbul, Türkiye (ONLINE)
EXPERIENCING PREGNANCY: TO BE PEACEFUL OR RESTLESS?
Gulden AYNACI, Phd, MD,
 Trakya University, Health Science Undegraduate School, Edirne, TURKEY(ONLINE)
RATIONAL USE OF DRUGS
Melike  AKINCI     Prof. Dr. Ayşe  Nefise BAHÇECİK ²
¹ Istanbul Sabahattin Zaim University, Graduate Education Institue, Internal Medicine Nursing   Program, Postgraduate Student
 ² Istanbul Sabahattin Zaim University, Faculty of Health Sciences, Department of Nursing, İstanbul, Türkiye (ONLINE)
ATTITUDES OF HEALTHCARE PERSONNEL WORKING IN HOSPITALS TOWARDS MEDICAL ERRORS
Semanur Kumral ÖZÇELİK -  Marmara University Faculty of Health Sciences Nursing Department , Türkiye
Ayşe Nefise Bahçecik -  Istanbul Sabahattin Zaim University, Faculty of Health Sciences, Department of Nursing, Istanbul , Türkiye
Felek Badur - İstanbul Yedikule Chest Diseases and Thoracic Surgery training and research hospital   İstanbul, Türkiye
Görkem Ciğer -  Başakşehir Pine and Sakura City Hospital , Türkiye
Aliye Tunç -  Graduate of Marmara University Faculty of Health Sciences, Department of Nursing , Türkiye
Aynur Çalık - Çorlu State Hospital, Tekirdağ, Türkiye (ONLINE)
EFFECT OF PATIENT AND PATIENT PARTICIPATION ON THE PREVENTION OF INFECTIONS
*Araş. Gör. Meltem DURSUN ENGİN, Ege University Faculty of Nursing Department of Management in Nursing , İzmir, Türkiye
**Prof. Dr. Şeyda SEREN İNTEPELER, Dokuz Eylül University Faculty of Nursing, Department of Management in Nursing,Türkiye  (ONLINE)
16 December 2020 – Wednesday
 
10:00 – 11:00
CONFERENCE – 5 -Hall -1  / ( JOINT SESSION )
 
 
IMOBBING IN HEALTHCARE AND VIOLENCE AGAIST HEALTH CARE PROFESSIONALS
 
 
Chair
Dr. Mehmet Ozan UZKUT,    Mobbing Association Antalya Branch President , Antalya, TÜRKİYE
 
Speakers
CAUSES AND MEASURES OF VIOLENCE AGAINST HEALTHCARE WORKERS
Dr. Mehmet Ozan UZKUT,    Mobbing Association Antalya Branch President , Antalya, TÜRKİYE
PREVENTION OF VIOLENCE AGAINST HEALTHCARE WORKERS, LEGAL AND ADMINISTRATIVE MEASURES
Law.. Semih ÖNEM,ANTAHED –  Antalya Family Doctors Association, Legal Consultant TÜRKİYE
 
11:00 –
12:30
CERTIFICATE CEREMONY
CLOSING SESSION:    HOW CAN LEADERS AND HEALTHCARE PROFESSIONALS CHANGE PATIENT CARE CULTURE?
 
CLOSING
 
 
 
Prof. Dr. Seval AKGÜN, MD, PhD, Congress Chair, 
President of Health Care Academicians Association, Chief Quality Officer and Professor of Başkent University Hospitals Network, TURKEY, Adjunct Professor, University of North Carolina at Pembroke, USA