The main topics of the conference can be incorporated into some of the main themes as listed above. Presentations will address one of the topics listed in the following: 1. Innovation in care services that is patient focused and customized. Includes: IT issues, innovations in practice, breakthrough experiences, e-health, etc. 2. Patient safety, risk management and the reduction of medical errors including Health Associated Infections. 3. Patient-centered Care 4. Advancing healthcare technology. 5. Healthcare system infrastructure, 6. Making the Healthcare environment safe to patient, their families and our employees. Includes: medical errors, environmental safety, reporting on errors, problem solving, etc. 7. From Clinical Risk Management perspective; Patient Safety and Infection Control and Prevention of Health care Associated Infections (HAI) 8. Accreditation, certification and credentialing. 9. Related Laws and regulations as it applies to negligence and medical malpractice. 10. Patient Safety under high-risk situations, adverse events, and safety prevention strategies. 11. Employee work place risks and safety prevention strategies 12. Sterilization and Disinfection and clinical risk management 13. Providing on-time care. Includes: waiting times, effective referrals, early detection, timeliness of results, etc. 14. Effectiveness: Insuring a delivery of care that achieves desired outcomes. Includes: accreditation, certification, outcomes indicators, setting standards, measuring performance, PI projects, etc. 15. Ensuring the optimum use of current resources: Efficient Resource Utilization. Includes: utilization management, peer review, cost containment, health economics and quality, human resource allocation and distribution, etc. 16. Breakthrough in communications: The patient, provider, insurer and regulator. Includes: reporting mechanisms, communication avenues, patient and provider satisfactions, marketing quality, etc. 17. Advancing healthcare technology. Includes: safe and user friendly technology, patient oriented technological advances, use of technology to render safe, effective and efficient healthcare. 18. Innovations in healthcare system infrastructure. Including; system design, safety by design, an environmentally friendly facility, patient participation in structure changes. 19. Efficiency in delivery and care; includes; cost effective and cost beneficial care, linear programming to contain costs, minimizing and maximizing to provide effective yet efficient services and organizational structure. 20. Innovation in communication and training. Includes: use of electronic medical records, CPOE, effective communications with patients, interpersonal communications among care givers, active listening, etc. 21. Preparing for the worse. Including Emergency preparedness, disaster planning, FMEA applications, risk assessment, risk management, malpractice issues, etc.